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How to Manage an International Boutique Hotel

Boutique hotel management can lead to a successful business when paired with unique amenities and location. Guests seeking private, personalized experiences flock to travel locations like boutique hotels in Mexico that accentuate the cultural experiences.
In 2022, boutique hotel management is booming because of social-media trends that highlight spiritual and wellness getaways to soul-soothing locations.

NEST in Tulum is one of the examples of how successful Mexican boutique hotels can be when properly managed. Hoteliers and investors wishing to design a boutique hotel or maximize their yield at an existing property benefit from our unique approach here at Namron Hospitality to managing and designing Mexico boutique hotels. 

The Measure of a Successful Boutique Hotel

While the definition of success can be a personal measurement, most business owners measure the success of their business by achieving specific goals. Ensuring your business goals are SMART – that is, Specific, Measurable, Achievable, Relevant, and Time-Bound – can set you up for success. We will go over brand tips, management software, and features to succeed in boutique hotel management. These are must-haves that have made our Mexico boutique hotels successful.

Brand

Creating a strong, cohesive brand for your boutique hotels is invaluable. When your hotel possesses a distinct style, hoteliers have a unique opportunity to build a brand that emphasizes their boutique hotel. Celebrating location, like many Mexico boutique hotels do by featuring cuisine and beachside views, attracts inquisitive travelers who are focused on experiencing the culture.

Travelers for Boutique Experiences

Travelers who want to experience the culture and customs usually look high and low for unique boutique hotels in Mexico. Radhoo takes travelers to the heart of a Jungle wonderland and lets guests explore the ancient spirit and energy of the surrounding area. International boutique hotels rely on the location’s target market, as well as making sure that their services match their guest’s wishes. Delighting these guests is what drives your boutique hotel to success. Positive reviews, photos of unique decor, and social media posts about the cuisine and hotel help drive more guest check-ins, as they all want to experience what they read about online

Boutique Hotel Management

Investing in your brand with a professional designer logo, color palette, and good quality photography of your rooms and hotel attracts visitors. Partnering with Namron Hospitality means you have access to our talented team of designers to help develop your brand.

Feature the Community

Emphasizing the community and culture around Mexico boutique hotels adds to the amenities and experience when included in your marketing strategies. Don’t undersell the area, as it offers a wealth of experiences to the boutique-bound traveler.

Monitor your Reviews

Monitor your online presence. Positive and negative reviews can both add value to boutique hotel management. Negative reviews can be evaluated to see where hospitality service may be lacking, and positive reviews can be hosted andencouraged to continue growing your business.

Boutique Hotel Must-Haves

In our tech-driven age, it is important that boutique hotels in Mexico have items that guests expect of hotels.

  • Quality Wi-Fi is a must. Business travelers need access to work, and many guests use social media to post about their stay.
  • Boutique hotels that have local cuisine nearby should offer a unique food experience. Food and drinks that leave a lasting impression should be available.
  • Comfortable beds, clean rooms, and excellent furniture are a must. Guests won’t be able to enjoy their experience if they are waking up sore.
  • Easy options for booking and check-in will keep your front desk flowing smoothly.

Focus on Smooth Systems

Focus on how your hotel runs. Having an effective proprietary technology like P&L-centric software gives hoteliers the tools needed to manage their bottom lines. An efficient front desk keeps the whole hotel running smoothly in busy seasons. An efficient front desk uses software to manage check-ins, check-outs, bookings, and accounting. With the front desk managing housekeeper as well, it is important to make sure the staff is equipped with the tools to manage the chaos calmly and with speed so that nothing slips through the cracks to give managers headaches later on. The ability to stand out from competitors depends on the full scope of your business running smoothly.

Your system must be able to:

  • Take bookings on your website
  • Advertise your rooms on a variety of channels while avoiding the mishap of a double-booking
  • Track where your online sales are coming from to gain insight into where to focus your advertising
  • Keep an eye on competitor bookings and prices Manage the housekeeping tasks
  • Manage the property from anywhere

VALUE PROPOSITION

The more personalized features you offer that match your hotel’s brand identity craft a unique experience for your guest. This should all be tied together by everything that your hotel does. The service that you offer and how they are offered must directly tie in with how you want your hotel to be seen, and they should all be summed up into your value proposition. These amenities and hotel identity become your hotel’s competitive advantage. Once you’ve defined your competitive sets, which is the list of
potential competitors you are competing for bookings against, knowing your value proposition will help you maintain your competitive pricing strategy

ADAPT

Successful boutique hotel management is an art. The key to running a successful boutique hotel is having a clear idea of what image your hotel has. Here at Namrom Hospitality, our vision is focused on the culture. Our vision has always been to create iconic boutique hotels that offer spiritual wellness and retreat and work together to create a seamless experience. That is the core of what any international boutique hotel manager needs to keep in mind. A guest ultimately chooses a boutique hotel for a one of-a-kind adventure. All you need are experiences, people, and places that serve as the inspiration for that adventure

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LATE CHECKOUT

Today is our favorite day of the week, Sunday! Let´s go to the two markets that we like the most in CDMX, which we consider to be iconic, special and full of color.
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DESIGNER MARCELA BAU STARZER

how did your successful business and creative project, start in Tulum? “From Brazil to Tulum, my brand Casa Portal arose from the
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MERIDA GUIDE WITH GINA GONGORA

After living for a few years outside of my hometown of Merida, I returned to it with a vacation plan after quitting my dream job at Vogue.
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